This highly participative course provides comprehensive instruction on auditing quality management systems based on the ISO 9001 requirements. The training will teach process based audit skills useful in internal and external audits. Practical workshops, case studies, and simulated assessments are used to practice auditing skills and techniques. Reference is made to the international standards on quality management systems. The ISO 9001 course is 1.5 days and the ISO 17025 course is two days. They run concurrently and the second half day is for ISO 17025's specific process audit considerations. Participants may also choose to register for the additional half day session which will focus on unique audit requirements for ISO/IEC 17025 quality management systems.

Key Session Topics:

• Coordinating a quality management system audit
• Constructing an audit program and the preparation of audit checklists
• Learning effective auditing techniques
• Preparing nonconformity statements
• Evaluating the significance of audit findings
• Methods for improving communication skills
• How to report audit findings and conclusions
• Developing and implementing corrective action programs
• Evaluating corrective action responses
• How to effectively follow-up audit findings to recognize if the nonconforming situation has been effectively resolved

Prerequisites:

Each student shall be required to have studied the current published version of ISO 9001 and/or ISO/IEC 17025 prior to attending the course. Please bring a copy of the standard with you to the course.